Geeks on Wheels (Mobile Computer Repairs & Service)
Computer System in Wellington
www.geeksonwheels.co.nz
Address
. Lyall Bay.. Wellington, Wellington.Are you the owner or manager of this company?
What you should know about Geeks on Wheels (Mobile Computer Repairs & Service)
5. 5. As was the case then, and still is the case now, we only ever employ the very best technicians, and we take great care to focus on the on going training of our technical team to always improve and refine those skills. We bought a 1981 Bedford CF230 which we made over as an A Team van to become our now infamous mobile billboard. She would develop the training program for our technicians and help run the growing call centre team. Later the same year we opened for business in both Auckland Christchurch, and we forged relationships with Vero, for insurance computer repairs, and with Slingshot, launching their Man in a Van’ service.
We opened for business in the Taranaki in 2010 and in Tauranga the following year. We continue to work on bringing Geeks on Wheels to all other parts of New Zealand as quickly as we can. Today Geeks on Wheels has serviced close to 170,00 computer systems around New Zealand so we feel we definitely have the experience, and are the market leader in computer repairs and servicing. We’ve noticed several new companies popping up around New Zealand trying to imitate the Geeks on Wheels brand claiming to be computer geeks! Personal service We deal with our customers directly, ensuring that you receive the best quality service possible
Amongst the common complaints was that technicians used far too much jargon that the average person couldn’t understand, they didn’t listen, and they didn’t explain things well enough. I had previously worked as an Authorised Apple Reseller during the 90’s throughout the UK, and had spent a vast amount of time in many peoples’ homes setting up the original Apple iMac when it first launched in 1997.
So, I had first hand experience understanding of people’s requirements, especially when on the steep learning curve with new technology. As was the case then, and still is the case now, we only ever employ the very best technicians, and we take great care to focus on the on going training of our technical team to always improve and refine those skills. In October 2005 our first advertisement was published in the Wellington Yellow Pages. On the same day that the new edition was delivered, the phone began to ring and Geeks on Wheels hit the streets.
We bought our first car, a Holden Barina, and with our distinctive sign writing, we were in business! Very quickly it was clear we needed to hire more technicians as the service proved to be extremely popular!. Our first Computer Problems?’ billboard in Miramar Cutting drew lots of attention, but after struggling with council red tape trying to get more billboards around other parts of town, we came up with a slightly alternative solution. We bought a 1981 Bedford CF230 which we made over as an A Team van to become our now infamous mobile billboard. In 2007, after the birth of our son, Geek Baby Tim, I persuaded Sarah, my wife, to bring her teaching skills to Geeks on Wheels.
She would develop the training program for our technicians and help run the growing call centre team. Later the same year we opened for business in both Auckland Christchurch, and we forged relationships with Vero, for insurance computer repairs, and with Slingshot, launching their Man in a Van’ service. However, in our endeavour to be truly independent, unbiased, and with our desire to be nothing but the best, we chose to end these arrangements to focus on giving our Customers the best advice options without having any obligations to business partners. Our Hamilton operation opened in 2008, and it was our first franchised territory that enabled us to bring on board better management skills talent.
Geeks on Wheels remains focussed on a consistent service level across all its 40 full time technicians, sharing information throughout different regions to grow as one team. Following the Christchurch earthquakes, we remained committed and determined to help the Canterbury region rebuild, and our fabulous Christchurch team of technicians stepped up with on going support for our Cantabrians. We opened for business in the Taranaki in 2010 and in Tauranga the following year. We continue to work on bringing Geeks on Wheels to all other parts of New Zealand as quickly as we can. Also in 2011, we moved to
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